#freelance-talk

Thread

Takshi - LinkedIn Branding and Social Content Marketing Manager June 13, 2024 at 11:36 PM

Hey Everyone
Does anyone has a template or blog or resource for mapping customer journey?

Jessica Malnik June 14, 2024 at 05:15 PM

I'm a big fan of empathy mapping for this and it is fresh on my mind as I just got off a client call about this.

If you want, DM me. I can record a Loom on how I think about this.

Jason Faber July 18, 2024 at 02:10 PM

might not be exactly what you're looking for, but I love Jamie Cox's playbooks on all things brand and she nails it with this customer persona playbook!

Olivia Blazevic July 18, 2024 at 10:56 PM

Hey @Jessica Malnik, would you mind also sharing with me? 🙂