#general
Thread
 
      Hello Folks 
I need a lil guidance. 
One of my clients gets anxious when there is a lot of text so I try to use visuals like flowcharts, icons, etc.
I am doing marketing ops for this client wherein one of the tasks requires me to analyze gaps & provide feedback on the existing 'Client Flow' (the process from lead gen to paying client)
How can I make my feedback (basically that consists of questions, scope of improvement & alternate options) more visual to make it less overwhelming for my client? 
Or it cannot be done... 
Your thoughts and insights would be much appreciated 🙏
 
        Have you tried bulleted lists? Sometimes that can help break up a wall of text in places where there isn't a lot of visuals
 
        I highly recommend . Draw out a flow and annotate it to highlight where any flaws/gaps are, and your recommendations for improvement. In my experience leadership love this kind of presentation