#catering - November 19, 2025 at 06:25 PM

Catering orders are confirmed for this week. Still please ask guests who did not request paper goods if they would like them. I have contacted those guests but have not heard back yet! 🙏❤️

<@U08GSBTQJQY> <@U08GNB1PETS> #foh-leads-captains

#facilites-maintance - November 19, 2025 at 05:23 PM

Two out of four batteries replaced in the front of house paper towel dispenser. It works again!

#facilites-maintance - November 19, 2025 at 05:18 PM

Loose kitchen door handle taped and re-tightened!

#catering - November 13, 2025 at 01:21 AM

My pleasure! 😊

#catering - November 12, 2025 at 03:52 PM

Icepacks are in! Reminder to use them in TMS bags for all Cold Trays, Salads, Salad Dressings, individual Wraps, etc.

For those who are not aware:
We are supposed to keep Salad Dressings chilled, but sauces don't need to be

foh-leads-captains : please respond to post so that we know you are aware of the ice packs 🙏

<@U08GNB1PETS> <@U08GSBTQJQY>

#catering - November 12, 2025 at 03:17 PM

If you guys haven't seen it already, this is the new catering cart. If we can make sure that our delivery drivers use it for every catering delivery that would be amazing, thank you! #foh-leads-captains <@U08GNB1PETS> <@U08GSBTQJQY>

#foh-leads-captains - November 10, 2025 at 04:14 AM

Thank you <@U08GNB1PETS>!!!

#boh-leadership - November 07, 2025 at 03:52 PM

<@U08GSKW4GU8> can you please order one box of mints for catering only? We will keep them by the catering station only. Thank you!

#facilites-maintance - November 05, 2025 at 09:24 PM

Several table stickers replaced

#facilites-maintance - November 05, 2025 at 09:23 PM

1 cup gasket replaced. I ordered more, they should be here next week <@U08GNB1PETS>

#catering - November 05, 2025 at 07:50 PM

The catering station has been reorganized! If we can keep it set up this way, or ease of use, that would be amazing! 🙏

•for all boxes: We can just cut a window into the box, leaving a picture of the item on the uncut portion, so we can see what it is easier 👌

foh-leads-captains #boh-leadership <@U08GNB1PETS> <@U08GSBTQJQY> <@U08FVQ534KG> <@U08GSKW4GU8> <@U08FVQ5RBML>

#catering - October 31, 2025 at 11:11 PM

Thank you!

#timepunch-adjustments - October 31, 2025 at 07:06 PM

I forgot to clock in from my first 10 minute break but I was back on time.

#catering - October 31, 2025 at 04:30 PM

<@U08FVQ5RBML> <@U08GSBTQJQY> The catering order for Dana Lingard, at 5:00 p.m. today:

•She would like you guys to put the entrees into each box meal, and then put those box meals in the canvas bags when it gets close to her pick up time, because she won't have time or space to do it after she picks up the order.

•I know you guys already know, but try not to put them in the boxes too early, so they don't lose temperature for a long time.

Please and thank you!!!

#catering - October 29, 2025 at 04:31 AM

Thank you guys 🙏🙏🙏🐥

#catering - October 27, 2025 at 05:44 PM

Leads and Coaches, please react to this message so we can track who is aware also if you could make sure the rest of the team knows about this that would be much appreciated!

New backup paper goods bin in van, In case we forget something for a guest's order: forks, spoons, knives, plates, various bags, and 8 oz sauces.

•please replace what you take out, as soon as you get back to the restaurant.
•please check the dates on 8 oz sauces before you take one from the bin, to make sure it's not expired. I'll be doing my best to make sure the inventory is rotated consistently
<@U08GNB1PETS> <@U08GSBTQJQY> <@U08GSBW5QKA> <@U08G69U0X6Y> <@U08FL7TCFUH> <@U09EB3Z5476> <@U08TNRFNZAN>

#catering - October 24, 2025 at 04:07 PM

<@U08FL7TCFUH> you have a delivery Saturday afternoon, for 5:30 p.m. . Just wanted to let you know so you can plan to have a driver!

#catering - October 24, 2025 at 03:44 PM

<@U08GSBTQJQY> there is a delivery order for tomorrow at 8:15 a.m., for Nooshin. Just wanted to give you a heads up so you can plan to have enough people on staff

#catering - October 22, 2025 at 06:05 PM

For the order for the Children's Dentistry center on Thursday, if we could please have Hannah Young deliver the order, that would be amazing <@U08G69U0X6Y>

Remember: the order says pick up, but it is a delivery. 🙏

#catering - October 22, 2025 at 05:11 PM

<@U08GSBTQJQY> <@U08FL7TCFUH> we have a pickup order for the Rock Academy around the corner.

The guest is SUNHA SUNHA. She is requesting our help to take the order to the front office for the Rock Academy, Even though it is a pickup order. I spoke with Alonzo and he said it is fine if we send somebody to help her take the order over there, and we will not be charging her for a delivery order.

She will also need paper goods and a variety of sauces, but I'll put that on the order too.

#catering - October 20, 2025 at 07:47 PM

Hey guys! We have a delivery catering order for Thursday 10-23 at 11:45 a.m. this was the winner of the business card raffle: Point Loma Children's Dentistry

The order says pick up, but this is a DELIVERY order.
They are in the same complex, we can deliver their order with a cart. All of their items are free. Please include a variety of sauces, and don't forget cups!

<@U08GSBTQJQY> <@U08G69U0X6Y> <@U08GSBW5QKA>

#catering - October 15, 2025 at 06:13 PM

Photos of new packaging standards: #boh-leadership #foh-leads-captains

#catering - October 15, 2025 at 06:12 PM

Hello wonderful team! Catering now has some updated packaging standards !!!PLEASE READ!!!

These changes were requested by Matt and Georgia:

We have had a few oopsies at each store recently where items were forgotten in customers catering orders. In order to avoid this issue in the future, we need our leadership team to highlight all relevant information on BOTH FOH AND BOH receipts, to make it easier to identify and keep track of all items 🫡

1) Instead of putting eating/serving utensils in paper bags, we will now be putting them in the boxes (box meals boxes) for every order.

2) Sauces and dressings will have the same treatment: boxes!

3) Instead of putting entrees in paper bags, we will be putting them directly into the TMS bags using the 2 tier setup if needed.

•(The silver hot plate in the large bags can be set on pegs that are built into the TMS bag, so that there are two levels: a bottom level and a top level. Load the bottom level first, then put the hot plate on top of the pegs, careful not to smush the entrees. This allows us to fit more food, more even heat distribution, and encourages us to display orders properly upon delivery.)

• For pickup orders, once the guest arrives we can transfer the entrees into 25# bags, and then put those into a shopping bag like we used to. We will give the guest their order that way. For sauces and utensils: boxes, no paper bags.

4) For box meals, once we arrive at the delivery location, offer to set up the box meals for them. If they oblige, take the box meals out of the canvas bags, and load each individual sandwich into its box, display boxes neatly.

•If they wish for you to just hand the goods off to them, you can leave the box meals in the canvas bags, and we have paper bags and shopping bags in the van that you can load the sandwiches / entrees into from the TMS bag, and hand off that way (similar to the old standard).

• For non box meal orders: IF YOU USE YOUR PERSONAL VEHICLE FOR DELIVERY, PLEASE MAKE SURE TO BRING A FEW EXTRA 25 LB BAGS AND SHOPPING BAGS IN CASE THE CUSTOMER DOES NOT WANT YOU TO ENTER THEIR BUILDING AND DISPLAY THE ORDER FOR THEM We can still use the plastic tray bags for all orders that have trays.

5) For all chilled items , we must have a chilled TMS bag prepared, and insulate food items with ice packs, which can be found in the freezer underneath the food storage shelves. If we run out of TMS bags for high volume orders, we may use shopping bags as a last resort, but the food must be kept within proper temperature ranges.
REMEMBER TO BRING EXTRA SHOPPING BAGS FOR TRANSFER IN CASE YOU CANNOT ENTER THE GUEST'S BUILDING

TWO EXCEPTIONS: GATE GOURMET / AIRPORT AUTHORITY
Based on the nature of our charter orders through Gate Gourmet, and the Airport Authority, we can still use paper bags / the old standard for their orders.

Kitchen will need to order at least one extra case of box meal boxes to keep on hand for the new standard

Thank you all in advance for your help with this! 🙏 🐓🍗🍟🐄
<@U08GNB1PETS> <@U08FVQ534KG>
<@U08GSBTQJQY> <@U08G69U0X6Y> <@U08FL7TCFUH> <@U08FVQ5RBML>
#foh-leads-captains #boh-leadership

#catering - October 08, 2025 at 05:29 PM

<@U08GSBTQJQY> <@U08FVQ5RBML> you guys have a catering delivery order for downtown tomorrow at 11:00 a.m.

I would make sure that you have a delivery dolly for the delivery person because he's on the 19th floor, and he has quite a few items.

#facilites-maintance - October 01, 2025 at 04:42 PM

Door trim on rear entrance / exit has been resecured, two loose screws..

#facilites-maintance - October 01, 2025 at 03:23 PM

Gotcha.. I'll contact benchmark.

#facilites-maintance - October 01, 2025 at 03:20 PM

FOH air vents, cameras, and lights cleaned/dusted.

#facilites-maintance - October 01, 2025 at 02:42 PM

Remaining two soda towers re-caulked. I bought clear caulking as advised, but it's not clear?? Shouldn't really matter though.

#catering - September 26, 2025 at 03:57 PM

<@U08FL7TCFUH> <@U08GNB1PETS> there will be two deliveries during the same time on Saturday
One is at 4:45 p.m.
The other is for 5:00 p.m.

Just giving you a heads up so you can plan to have enough staff to take the orders at the same time!

#catering - September 24, 2025 at 06:11 PM

Catering confirmations are good up to Friday

#facilites-maintance - September 24, 2025 at 05:03 PM

Several castors (wheels) replaced for the trash can dollies <@U08GSBTQJQY> <@U08GNB1PETS>

#facilites-maintance - September 24, 2025 at 04:58 PM

<@U08GNB3U2AC> <@U08GNB1PETS> found some ants running along the building, coming from our back trash cans, also rat droppings on one of the trash can dollies. Not really a surprise since it's outside. I'm not sure what the protocol is for pest control here, but I just wanted to bring an awareness to it in case it's something that we have to request.

#facilites-maintance - September 24, 2025 at 04:37 PM

<@U08GNB3U2AC> one out of three Coke towers resealed with silicone caulking.

#facilites-maintance - September 24, 2025 at 04:33 PM

Gotcha

#facilites-maintance - September 24, 2025 at 04:32 PM

Heard!

#facilites-maintance - September 24, 2025 at 04:28 PM

The backups are in this cabinet in the front of house. We have large, and XL (three and four dots). I replaced one of the gaskets for the medium cups with because they were slipping out.

Side note: I've noticed that the three dot gaskets when they're brand new are small enough to hold medium cups, and are a little too tight on the big cups, and the big cups end up ripping the gasket out. We also have the four dot gaskets, I saw the chart that you posted Jeffrey, maybe the four dot gaskets were erroneously sent as part of the opening package, and we don't actually need them? Or perhaps they would work better with the bigger cups and we could use the three dot gaskets for a medium cups until they run out?

#facilites-maintance - September 24, 2025 at 04:10 PM

There's ice build up on our CO2 tank. I'm not sure if this has been looked into yet or not, but I want to check and see if it's part of normal operation... I know it's been more humid lately, so maybe that's why it's freezing like that. I can give the manufacturer a call, unless you already have an update on it <@U08GNB3U2AC>

#facilites-maintance - September 24, 2025 at 04:06 PM

I was able to screw it most of the way in for now, but I have a hunch that it's going to come loose again. I'll bring some drywall anchors next time I come, probably next week.

#facilites-maintance - September 24, 2025 at 04:02 PM

<@U08GNB3U2AC> looks like it's about time to clean the vents here again. I'll see about getting an hour to clean them next week.

#facilites-maintance - September 24, 2025 at 03:58 PM

The caulking around the men's toilet is in disrepair. I'll see if I can get to it next time I have some maintenance time at Liberty, if we don't have somebody else come do it first.

#facilites-maintance - September 24, 2025 at 03:53 PM

Lol, yeah I'm here this morning. I'll take a look at the scope of the work to determine if we can fix it with the tools we have on hand, or if it's something we need to call our contractor about.

#facilites-maintance - September 24, 2025 at 03:51 PM

I'll check and see if we have additional gaskets in the cabinet. If not, I'll order some for backups. Over time the silicone loses its elasticity, which results in the cups pushing themselves out. I'll check to make sure that the cups are in the right dispensers as well.

#facilites-maintance - September 24, 2025 at 03:48 PM

Thank you!

#facilites-maintance - September 24, 2025 at 03:47 PM

Lol

#catering - September 22, 2025 at 09:21 PM

Lol🙃

#facilites-maintance - September 22, 2025 at 04:09 PM

Women's restroom toilet seats have been secured with new anti-loosening hardware. <@U08GSBTQJQY> <@U08FL7TCFUH>

#facilites-maintance - September 22, 2025 at 02:36 PM

It's my pleasure 😭

#facilites-maintance - September 22, 2025 at 02:35 PM

I will come by ASAP

#catering - September 22, 2025 at 02:33 PM

<@U08GSBW5QKA> You guys have a delivery order tomorrow morning at 8:15 a.m. @

2445 Truxtun Road

200

San Diego, CA 92106

Just a heads up so you can make sure you have enough staff!

#facilites-maintance - September 17, 2025 at 06:54 PM

Once upon a time there was a sticky printer that would not open because it's blade was stuck. Then one day a man named Anthony came along and wound the blade back, which fixed the issue. Legend has it that that sticky printer is still working to this day...