#foh-leads-captains

hi team!! This is an updated closing checklist. For drains we are doing the 2 drains in the kitchen that I pointed out to each of you, EVERYDAY. Please react with an emoji so I know you’ve seen this. thank you!

Hi team,
I just want to share the scores of the last 30 days, so far we are doing a great job the only areas of opportunity would be Taste and Accuracy, keep it up team!!! 🎉

If you guys have any feedback of how to improve our scores dont hesitate to reach out or comment in this post!! @channel

if anyone has taken these pens home, we have a bunch of refill ink but we need the pens back to use them! 😋

Sounds good, Thanks Alison!

Hi Team,

As a Chick-fil-A family, we were able to come together and donate $1,453 to the Valenzuela family to help with funeral costs. Our contribution was made through GoFundMe under Matt Hughes’ name.

In addition, we’ll be donating food for the funeral service to support the family during this difficult time. We’re truly honored to show care and compassion in this way — thank you all for being part of a team that leads with generosity and heart. ❤️

Please feel free to share this information with any team members who might want to know.

Good afternoon team,

I just wanted to let everyone know that we’ve decided not to allow students to use our restrooms for now, due to the recent damage that’s been happening over the past couple of weeks.

If a student asks why, please let them know:
> Unfortunately, students are no longer allowed to use our restrooms due to ongoing damage.
Please take note of our updated store policies regarding restroom access and carry-out orders:

• No students are allowed to use the restroom. If they need to, please let them know they’ll need to return to their school.
• The restroom code has been removed from receipts.
• For carry-out orders, we’ll need to verify each student’s order and have them show their receipt before pickup.
New restroom code: 1977*

Thank you, team!
@channel

Hello! There are 2 baskets in the office that will be picked up this Thursday! Please refer to the sticky notes when the pickup person comes to the store 😊

Hi team! 👋

I just want to take my time to congratulate all of you for your hardworking, in the last 9 days we improve in all our CEM scores of the store, lets try to be consistent, great job!!! 👏 @channel

We only need to print new labels for these when we wash them and the milk sticker is the “open carton” one :) thanks team!

hello team! I have great news, we now only have to bring the curbside signs in on Saturday and put them on the other side as the closed on Sunday signs. Then we will just put them out Monday morning for the week ☺️ 🥳

Good evening team,

I just want to remind you that when we take orders from our customers we have to:
• If they order any grill or strips items will take up to 5 min more than normal, since we are making by order
• Ask if they would like to scan their app
• If is Carry Out, remind them that once the order is ready it will be called on the pick up area
• and never forget to say MY PLEASURE!
Please help me out to spread this information with the team members! @channel
Thank you 🙂

hey guys, just in case you don’t know yet there’s a loaner name tag and loaner name tag check out sheet in my drawer. If they don’t return the name tag at end of shift they will be charged for it. Please make sure to add it to the sheet if they’re using the loaner, thank you!!

Hello team,

I want to remind all of you the we are not allowed to do "Card Only", we have to make sure to always have a drawer present on the register, thank you! @channel

Hi guys,

I just want to let you know that restroom code change to: 3570!*
Thank you!

Posted in the office is a job aid on how to receive help on IT/facility/cooking equipment issues. Especially IT (registers, printers, KPS screens, etc…) CFA has support working 24/7 for whatever issues might occur. Don’t be afraid to reach out and put in a HELP ticket to get support.

Hi guys! Ive noticed a lot of team members leaving empty boxes throughout the kitchen.

Lets please try to remind the team that boxes need to be broken down, and taken to the back.

Just a reminder to make small batches of lemonade we make them please 🍋 🙏 we had to throw out 2 lemonades today that were expired :(

Hey guys, just a reminder we don’t have Sprite on the mobile drink station until we get a shipment! It should be coming tomorrow but just in case it doesn’t I have this little label on. I noticed it fell off today & we were serving sprite w no syrup for a but :/

hi guys! Ive noticed that we have been throwing an excessive amount of lemons every night. Is there a chance we can start cutting less in the mornings?

Thank you! 💛 🍋

Hi team,

I just want to share with everyone that 2 days ago we got our inspection on food safety, and thanks to the help of each of you we were able to reach that #1 on our inspection!

I just want to say Thank You you guys are amazing!!!
Congratulations to everyone ! 🎉 @channel

Does anyone know where I can find the walkie clips? I can only find one clip and we have like half the walkies rn 😅 @channel

Hello to everyone,
I hope you are doing well today, I would like to share some updates with everyone!

• Marketing
I just want to make sure you guys are aware of the promotions, samplings and the new seasonal items that are coming next week.

<@U08GSBTQJQY> will be adding this to the huddle so the team is aware as well!

• Communication
The Quality team will be working on making extra Grill Nugg, Grill Filet and Strips on the peak time, please if you see an order more than 6 min please ask for the status of that item!

• ACE
Remember, customers are first, lets apply the 2nd mile and try to make an amazing experience to each guest that arrives to the store!

If you have any suggestions please feel free to reach out any time 🙂 @channel

Thank you for the answer

If you’re checking team members off for the huddle, the answer is B :)