Isobel Ridley - Lavender Hill Clothing

#venice-newsletter - June 16, 2025 at 04:26 PM

@Isobel Ridley - Lavender Hill Clothing has joined the channel

#expert-led-drop-ins - June 16, 2025 at 04:22 PM

@Isobel Ridley - Lavender Hill Clothing has joined the channel

#all-hands - June 16, 2025 at 04:14 PM

@Isobel Ridley - Lavender Hill Clothing has joined the channel

#ask-the-community - June 05, 2025 at 09:14 AM

Sorry - I wasn’t clear it’s shopify I’m trying to set it up in but even when I follow the instructions from sidekick I don’t seem to be able to add it, perhaps it hasn’t been rolled out to our account yet!

#ask-the-community - June 05, 2025 at 09:06 AM

Yes, this is what I thought but the latest shopify Editions says you can now have payouts in multiple currencies but I don’t seem to be able to activate it - perhaps I’ve misinterpreted the release!

#ask-the-community - June 05, 2025 at 08:48 AM

We haven’t encountered this and we use Starling too, but sometimes we have to refresh the page a couple of times before the transfer goes through.
On another note, has anyone managed to set up payouts in multiple currencies- I’ve tried a couple of times but I don’t seem to be able to add more than one bank account to the payout section.

#ask-the-community - May 27, 2025 at 10:19 PM

Hi all, just thought I would come back to this topic and ask if anyone has moved away from Klaviyo since March and if so, which platform did you go for?

#tech-stack - May 27, 2025 at 09:47 PM

Hi all,

I might be a bit late to the game, but I’ve recently started using Shopify Sidekick to help with site questions and reporting—and it’s been incredibly useful.

For example, I was concerned about our conversion rate, so I asked Sidekick to analyze it while excluding a few blog posts/pages that attract visitors searching for educational content. Once those were removed from the data, our conversion rate significantly improved. In fact, Sidekick noted that, with those excluded, our store qualifies as a high performer.

The whole analysis took less than five minutes. It’s certainly worth a try if you haven’t yet.

#ask-the-community - March 27, 2025 at 11:59 AM

Thank you, it’s isobel@lavenderhillclothing.com|isobel@lavenderhillclothing.com

#ask-the-community - March 27, 2025 at 08:49 AM

Thank you James, they just need to proactive and do a good job!

#ask-the-community - March 26, 2025 at 10:00 PM

Hi all, I’m looking for a social media whiz to create/plan and grow a new instagram and facebook page. They can be located anywhere in the world they just need to be able to create engaging content from images supplied and publish / schedule.

#ask-the-community - March 12, 2025 at 09:36 AM

Hi all,

I’d like to recommend Vicky to you all if you’re looking for any help with UX/CRM please do reach out to her, I worked with her at Burberry and I bought her onboard at Lavender Hill for a few years.

Vicky has over 14 years’ experience in ecommerce working for a variety of brands in the fashion, jewellery, beauty, home and travel sectors. She specialises in CRO/UX to optimise website performance, along with email marketing and CRM. She takes a data-driven approach and uses her background in both design and mathematics to bridge the gap between creative teams and developers.

Wondering if I could offer a free funnel for them as a way in? If so, I could add at the end.

Vicky is currently offering a complimentary LookerStudio funnel which she creates bespoke for each brand. A funnel helps to quickly identify the poor performing areas of the site by device or channel. If you’re interested, please connect with Vicky directly at https://uk.linkedin.com/in/vicbelluk

#ask-the-community - February 20, 2025 at 08:37 PM

Hi Djulan, thank you. Yes, it would be great to schedule a call to chat about your discoveries. 😃

#ask-the-community - February 20, 2025 at 08:26 PM

Thank you @Patrick Crowley That would be great.

#ask-the-community - February 20, 2025 at 08:20 PM

Second hand furniture.

#ask-the-community - February 20, 2025 at 08:11 PM

Hello, hope you’re all having a good evening! I am interested in setting up a marketplace and it’s not something I’ve done before (although we currently sell on marketplaces) and I was wondering if anyone has any recommendations for platforms / the tech stack I’d need to create a new (easily usable) marketplace.

#ask-the-community - February 13, 2025 at 09:43 AM

Yes, it would be great to hear about the price of processing international returns? They quoted me £14 for a return from the US to the UK which is pretty steep.

#ask-the-community - February 12, 2025 at 11:05 PM

Thank you, it would be great to hear your thoughts on the set up over the next few months.

#ask-the-community - February 12, 2025 at 09:59 AM

Hello, hope you’re all well. Has anyone had any experience working with Swap?

#linkedin-love - February 08, 2025 at 12:21 PM

Thank you ☺️

#ask-the-community - January 27, 2025 at 01:08 PM

Just outbound

#ask-the-community - January 27, 2025 at 01:05 PM

Hi everyone, I’ve been reviewing our costs, and I’ve noticed that our outbound courier/postage costs are accounting for around 7-10% of our monthly expenses. This feels too high to me, and I’d love to hear how this compares to others. What percentage of your monthly outgoings typically go towards couriers or postage?

#ask-the-community - January 16, 2025 at 01:43 PM

Just a freelancer

#ask-the-community - January 16, 2025 at 01:25 PM

Hello, does anyone have a good developer recommendation who could work on ad hoc tasks on our website?

#ask-the-community - January 16, 2025 at 09:20 AM

Me too!

#ask-the-community - January 14, 2025 at 10:12 AM

I’m the same. I always wonder why I carry on if sales are not growing month on month, but then well see a shift and it makes me realise we’re in the right track!

#ask-the-community - November 13, 2024 at 05:12 PM

Hi @Shona Chalmers - it was more project based but I would say around £500 a month creating good content.

#ask-the-community - November 12, 2024 at 03:32 PM

Hello,

I’m seeking recommendations for companies or freelancers who can assist with editing and adapting videos and content for our social media platforms. The process has become quite time-consuming, and I’ve heard from event attendees about outsourcing to professionals in countries like the Philippines who offer engaging content services at competitive rates. Unfortunately, I didn’t catch the names of any specific companies. Any recommendations would be greatly appreciated.

#ask-the-community - November 12, 2024 at 03:26 PM

I had the same experience. Good for visibility but couldn’t track enough direct sales to continue the investment in the channel.

#ask-the-community - October 02, 2024 at 08:27 PM

Yes of course. It’s ir@lavenderhillclothing.com|ir@lavenderhillclothing.com

#ask-the-community - October 02, 2024 at 08:26 PM

Yes please that would be great!

#ask-the-community - September 30, 2024 at 12:58 PM

Thank you 🙏

#ask-the-community - September 30, 2024 at 11:52 AM

Thank you 🙏

#ask-the-community - September 30, 2024 at 11:47 AM

Hi all, hope you’re all well.
I’m looking to boost lavender hill’s SEO and was wondering if anyone could recommend a great freelancer who specialises in shopify SEO optimisation.

#ask-the-community - September 15, 2024 at 02:35 PM

Thank you, this is really insightful.

#ask-the-community - September 03, 2024 at 11:23 AM

Hi everyone,

We're currently revisiting how we bundle products on our Shopify store, particularly with offering discounts (e.g., X% off when customers buy two of the same product). Previously, we set this up through automatic discounts for customers purchasing two or more items. However, we've encountered an issue: when customers order three products (two qualifying for the discount and another single item that also qualifies but isn't bundled), the discount is applied to the entire order rather than just the bundled items.

Has anyone experienced this or found a good workaround? Any tips or solutions would be greatly appreciated!

#ask-the-community - July 24, 2024 at 02:58 PM

Hello! Hope you’re all well. I was wondering if anyone else notices Google ads overcharging? I seem to be constantly monitoring the actual spend against the budget set. I also notice they ask for a threshold and once hit they are meant to charge our card but frequently they spend over double the threshold and then charge.

#linkedin-love - June 14, 2024 at 11:31 AM

Thank you @Patrick Crowley for highlighting the podcast! It was a bit daunting but always good to reflect on how I, and the business have got to where we are today!

#introductions - June 13, 2024 at 09:56 PM

Hi everyone,

I'm Isobel Ridley, and I’m thrilled to join this community! I am the founder of Lavender Hill Clothing, a brand dedicated to creating stylish, sustainable, and comfortable wardrobe basics for women. Our mission is to blend classic design with eco-friendly practices, ensuring that our customers feel good about what they wear in every way.

I’m excited to connect with all of you, share insights about our journey, and learn from this vibrant community. If you have any questions about sustainable fashion or our products, feel free to reach out!

Best,
Isobel