#ask-the-community

Thread

Isobel Ridley - Lavender Hill Clothing September 03, 2024 at 11:23 AM

Hi everyone,

We're currently revisiting how we bundle products on our Shopify store, particularly with offering discounts (e.g., X% off when customers buy two of the same product). Previously, we set this up through automatic discounts for customers purchasing two or more items. However, we've encountered an issue: when customers order three products (two qualifying for the discount and another single item that also qualifies but isn't bundled), the discount is applied to the entire order rather than just the bundled items.

Has anyone experienced this or found a good workaround? Any tips or solutions would be greatly appreciated!

Patrick Crowley September 03, 2024 at 02:54 PM

Hey Isobel! Are you on Shopify plus? Has a member of your team written a specific script for this?

Shona Chalmers September 04, 2024 at 09:33 AM

This was the offer we set up for our last Black Friday deal. I'll ask my co-founder how we did it because I remember that it was fiddly at the time

Isobel Ridley - Lavender Hill Clothing September 15, 2024 at 02:35 PM

Thank you, this is really insightful.