#tech-stack - April 02, 2025 at 12:55 AM

@Kristian Lorenzon - Heist

#growth-and-marketing - April 01, 2025 at 08:53 AM

Jumping back to this thread to see if anyone has tried Icon yet? Looks like they've lowered the intro price $400 p/m on deal currently. I'm tempted.

#growth-and-marketing - March 24, 2025 at 10:37 PM

Hi @Rene Lukkien

We work with an Amazon agency in Poland - here’s a quick summary for comparison:

Scope:
They manage 7 products (9 incl. variations) and handle all listing services - KW optimisation, A+ content, etc. The account and listings were set up in-house, so not starting from scratch.

Our contract:
12 month contract + 3-month review w break clause.
£700 fixed monthly fee (exc VAT)
4% monthly fee on sales revenue (exc VAT)

In my experience:
Variable fee - looks a little high, worth negotiating.
Break clause - essential! we relied on ours due to poor performance. Have extended 3 months, post review.
A+ Premium Content - ask for examples to assess their design quality, if they're managing this for you. It's so important for performance.

Hopefully helpful. Shout if you ever want to chat Amazon!

#introductions - March 21, 2025 at 01:11 AM

Welcome! Love the concept

#introductions - March 16, 2025 at 11:58 PM

Welcome Jack! I also work with my partner, we founded Heist together a few years ago (was also a lockdown business).

#ask-the-community - February 21, 2025 at 11:28 AM

Hey all, looking for advice from fellow product founders on sending commercial samples abroad.

We’re a UK-based business shipping samples to the EU and beyond for wholesale/retail distribution. We currently send a Proforma Invoice with the true replacement value (up to £55) on highest value item), but some shipments have been held up at customs.
Do you declare the replacement value or a nominal value? Also, do you mark or modify the product to clarify it's a sample

#linkedin-love - January 28, 2025 at 03:14 AM

I LOVE this!

#linkedin-love - January 28, 2025 at 03:14 AM

I LOVE this

#ask-the-community - January 20, 2025 at 10:42 AM

Hey all,

I'm looking for some advice on securing retail listings. We’re mostly DTC but branching into retail this year. Initial targets are indie stores like GoodHood, End., then more mainstream retailers like Harvey Nichols, Liberty, Urban Outfitters etc. Any advice on how to approach or recommendations for distribution partners in this space would be greatly appreciated.

#growth-and-marketing - January 16, 2025 at 09:23 PM

Such an interesting read

#ask-the-community - January 16, 2025 at 08:17 PM

We launched a new product around the same price point (£200) with pre-orders in Oct. We offered a 20% discount + gift with purchase (accessory). Over communicating was key + always build in a buffer for delivery. We ended up delivering early, which was seen by customers a win!

In hindsight, I wish we'd communicated more prior to opening up the pre-orders. We'd built up a waitlist and could have done more to nurture them with updates to help build hype for the release itself.

#ask-the-community - November 13, 2024 at 09:23 PM

We're in men's haircare, I'll DM you :)

#growth-and-marketing - November 12, 2024 at 09:04 AM

Wondered if there are any opinions on relative differences and benefits between skimlinks, AWIN and Rakuten? For the main purpose of increasing likelihood of being included in editorial product round ups, gift guides etc.

PS I've recently joined Qwoted too and finding that great, but want to have an ongoing affiliate partner too. We're mostly UK focused right now.

#ask-the-community - October 31, 2024 at 02:17 AM

We've just been through this with META, after weeks of chasing and trying to resolve, we created a new ads account. We were disabled for changing the business card linked to our account while abroad! The ticket system is so painful. Hope you have better luck George!

#ask-the-community - September 25, 2024 at 09:51 PM

Thanks Daisy! Super helpful reco. I'm interested in hearing how you're approaching this internally too, and balancing with agency support.

#introductions - September 17, 2024 at 04:01 AM

Welcome Chris! We've just started working with Simon Duffy who I think you know well. I'm in the men's grooming space.

#introductions - July 10, 2024 at 11:14 PM

Awesome! I'll pop you some dates shortly - just waiting for Aug dates to settle as I'm travelling lots.

#linkedin-love - July 10, 2024 at 11:12 PM

1 issue here is getting our content and marketing machine firing again after a black period. We're transitioning from MVP to full product launch and invested most ££ back into stock, leaving little for paid media. Focusing on our own DIY creative + the PR, influencer, gifting, partnerships route in the short term to get channels pumping again.

#introductions - July 04, 2024 at 10:01 PM

So impressive! Awesome to have you here. How big is your team?

#growth-and-marketing - July 03, 2024 at 11:27 PM

Thanks @Jess Bardanca and @Jenni Bailey - Calla shoes. Will be looking at apps/tools next so will check these out!

#growth-and-marketing - July 03, 2024 at 11:26 PM

@Kasper - LABFRESH Super interesting on the print approach! Do you design and produce the content yourselves, or do you collaborate with an external team? Also, I guess you have a way of tracking and attributing the print sales? I love that approach. We are always looking for ways to enhance the barbershop experience and add value to our barber network.

#linkedin-love - July 02, 2024 at 10:28 PM

Hey Dominic, would be interested in chatting about how to approach gym chains. We do hair tools for men, and are looking to get our dryers in men's locker rooms / changing rooms. We've done a small trial with Frame gyms in London before. Which gyms have you worked with?

#growth-and-marketing - July 02, 2024 at 09:45 PM

So interesting to see the under the hood! Tough keeping the product flowing with high pre-payments, we're in the same boat. We've just managed to agree longer payment terms with our factory for our next order which will make a massive difference to cashflow.

#growth-and-marketing - July 01, 2024 at 10:30 PM

Thanks Nick! Yes exactly, great way to get the revenue rolling. Cool it sounds like we'll be fine with our timeframe then. Great to know on the delays too...always a risk, but will over communicate if it happens. Thats a lot!

#growth-and-marketing - July 01, 2024 at 10:28 PM

That's impressive! 30k+ is amazing 👏 but it sounds like it was a lot of hard work. We're planning to do this as a one-off round of pre-orders to bridge the gap while production gets re-established, focusing on just one product. Hopefully that helps to keep it straightforward (or so we hope 😅).

Useful to know the incentive you offered too. We've been toying with % off, or offering gift with purchase, so they receive something straight away while waiting for the pre-order. Thanks for sharing!

#growth-and-marketing - July 01, 2024 at 04:30 AM

Hey all, hope I'm popping this into the right chat.
Does anyone have experience with pre-orders and waitlists? We’ve got almost 600 guys on an organic waitlist for our next model, which is set to release in mid-September. We're considering opening up pre-orders to give them an exclusive offer and first access.
Is it too early to start pre-orders now, or should we wait until we're less than a month out from shipping? Any advice would be greatly appreciated!

#introductions - June 27, 2024 at 10:07 AM

Ha yes, it's fun and games isn't it 😅 @Kasper - LABFRESH Our site is Shopify using 'Concept' theme. Your site is super slick, love how clean it is!

#introductions - June 27, 2024 at 10:03 AM

Happy to send you a bundle of styling products over! DM me your details and any pref on products

#introductions - June 27, 2024 at 10:02 AM

Oh yes great, we'd love to sync up on something. We're releasing our new model later this year with general sale launching around Oct too, so timing could work well!

#introductions - June 24, 2024 at 10:48 PM

Hi @Kasper - LABFRESH cool to see another husband/wife team in here. I run Heist, a grooming-tech brand, with my husband Kristian.

#introductions - June 24, 2024 at 10:45 PM

Hi @Anders Reckendorff, great to connect. Would be cool to chat as we're in men's haircare too - focused on tech and tools that don't contribute to early hair loss and damage - unlike many that do. Our marquee product is the first hair dryer and styling kit, designed specifically for men.

#introductions - June 24, 2024 at 10:36 PM

*Oops. Mostly DTC and have sold into 30+ countries. We're looking to scale e-comm this year and enter new markets. We produce our hardware in Korea and wet line of hair products in the UK. My background is in brand media, marketing and advertising and I'm looking to up-skill on performance marketing. Also keen to explore partnerships with others brands with a shared audience and values - we're broadly men 14-44 years.

#introductions - June 24, 2024 at 10:33 PM

Hi all,

I run a men's grooming-tech brand called Heist. We're all about hair and scalp health for men, enabled through hair tools and tech designed around male needs. We're a UK business and mostly DTC