Jocelyn Dunkley's Profile
Jocelyn Dunkley
Recent Messages
#tech-talk - April 24, 2025 at 08:28 AM
I think for Shopify Plus you could negotiate. As a Shopify Partner I’ve been given multiple deals to pass onto clients to encourage them to come to Plus (free months, free integration and multiple months off Rebuy) so I assume it works the other way if you’re already on it.
#tech-talk - April 22, 2025 at 01:42 PM
@Lisa McNeill What kind of compliance do you mean? Security or accessibility? I have some WordPress consultants I could refer but I need a bit more info.
#jobs-and-talent - March 27, 2025 at 10:25 AM
Sorry we don’t do analytics but I can recommend Jean-Philippe Allard in Montreal! He is an analytics god.
#general-chat - March 24, 2025 at 08:54 AM
👋 I’m based in Munich but have a handful of Amsterdam clients. We’re a team of Shopify web developers and custom app developers that help our clients destress from their tech setup with automation and custom solutions
#general-chat - March 10, 2025 at 03:57 PM
Congrats on the conversion rate though, you’re definitely doing something right
#general-chat - March 10, 2025 at 03:54 PM
looks really great overall!
Couple things I notice on the PDP:
1. There’s a badge that says 180 reviews and there’s only 127 reviews in the actual widget. I wonder what is the discrepancy there.
2. As a first time viewer I was a bit confused about how to get the bundle pricing when there’s no quantity picker. Then when I add to cart I see you really optimized the cart to get more. But if I wanted to get 2 already it’s an extra click and mental load
3. In the Fragrances dropdown it mentions all of them. It’s a bit of a shock to dropdown to 6 paragraphs of text. It would be good if I only see the description of the specific variant I’m on.
4. (this is more of a personal preference) It’s a lot of text - I would maybe add one or two sections that has more images that covers the same content. It would help for readability and skimming. My client does this well IMO.
#tech-talk - March 03, 2025 at 09:19 PM
Our client Toynk Toys used Celigo Netsuite Smart Connector before using ChannelAdvisor as an inbetween tool. Now their flow is NetSuite -> ChannelAdvisor -> Shopify. I can’t find so much info online but here’s that company’s website:
#general-chat - February 27, 2025 at 04:02 PM
As a dev, I usually go for paid themes just because of the breadth of the out of the box sections that are available. It can be totally customized as you like, code or otherwise. If there are super specific requirements then we go for a theme build off of Dawn. Lots of luxury sites use paid themes like to speed up the process and we’ve worked with it for brands like , , and (site still in progress).
All that to say - templates are just a stepping stone and can be adjusted to your vision. The content and imagery also matters a lot.
#tech-talk - February 20, 2025 at 04:59 PM
IMO that’s a slippery slope. Hours don’t paint the whole picture, especially if one spent more time but was more thorough. I don’t have a preference for hourly/project based in terms of this. I’ve personally paid both hourly and project-based for test tasks to assess devs I’ve hired.
#tech-talk - February 20, 2025 at 04:54 PM
1 depends on the theme since we’ve implemented it on a couple different ones with varying difficulty. I would say 3-5 hours if it’s straightforward, including testing
2 I would say 2-3hrs
A project-priced task I think would be better, I agree. I assume they’re not going to build the website on an hourly rate anyway.
#tech-talk - February 20, 2025 at 12:26 PM
<@U086054AKKN> I would agree with Izaac, it depends what you’re evaluating them on? If it’s their skill for pixel perfect development against Figmas or something, that would be something different than a specific feature logic that you know you want in your store. FYI 3-4hrs for a whole PDP probably isn’t feasible unless they’re just using the theme editor then making small coding changes within it. That doesn’t sound very useful to you. I would narrow it down to maybe 1-2 sections.
If you’re looking for someone to implement custom things to a section I would make sure they do the following:
• Add theme settings for all new customizations where it makes sense. Lots of devs just code things and don’t think about the post-handover experience for you.
• Use existing variables and coding standards already set up in the theme. Many devs just hardcode things which was not necessary. For Shopify themes you should use the theme settings variables like colors and fonts to maintain consistency across the site.
• Actually follow the font/color/paddings set in your Figma mockup if you provide one
Some examples of logic features could be like:
• implement an add to cart blocker so that only the same ship weeks can be ordered together. We’ve done this multiple times for farmer clients like . It’s not super crazy but requires knowing how to add things into addToCart functions.
• Implement a monogram feature where you can add a custom line item to the cart and it shows up in an order. For example
Hope it helps 🙂
#the-welcome-mat - February 11, 2025 at 07:30 AM
Welcome, I also live in Munich <@U08A4RP25A4>!
#tech-talk - February 11, 2025 at 07:28 AM
@Dan Staub it usually comes from the default Shopify variable {{ payment_methods }} which I assume reflects what you set up in the Settings -> Payment area. You would need to go into your footer code and add the extra logos alongside it.
Let me know if you need assistance with that 🙂
#general-chat - January 29, 2025 at 03:59 PM
Our client had this issue with 3rd party coupons like Rakuten, Honey, etc. We use this app to monitor leaked coupons and block them
#tech-talk - January 28, 2025 at 07:00 AM
That’s quite a complicated edge case for Shopify subscription to handle. Default shopify apps usually only cover the most basic cases.
One of our clients uses to offer prepaid subscriptions like here
#tech-talk - January 28, 2025 at 06:54 AM
Have you looked into the self-service returns feature that Shopify offers with new customer accounts now?
If it doesn’t fulfill what you’re looking for - what is missing?
#tech-talk - January 27, 2025 at 07:34 AM
what kind of functionalities do you need?
#general-chat - January 24, 2025 at 06:47 PM
Hi @Adison Clark I did an customer account investigation for a client in September where I did a deep dive into each requirement/change Shopify mentioned and double checked with Shopify Plus support.
For your last question about Shop Pay: Shop Pay is not impacted with the new customer accounts. People can login onto the site with their Shop account and they can do all normal functions.
Here’s basically what I sent to that client about considerations. I hope it helps!:
• You can . so it’s like . By default it is a
• You won’t be able to customize any design in the customer account area apart from the default checkout branding. a short video about what it looks like for one of our clients.
• Apps or liquid customizations added to your theme’s customer account pages won’t apply to new customer accounts. Your customers will lose access to those customizations.
• All links to classic customer accounts will redirect to new customer accounts.
• New customer accounts aren’t compatible with .
◦ What Shopify refers to as “pixels” is just for those who have not yet upgraded to Checkout extensibility. So if you haven’t upgraded everything yet those pixels that maybe get some customer information will not work with new customer accounts.
• or automations based on classic customer accounts aren’t supported in new customer accounts.
◦ Shopify flow triggers (like customer created) will not work with new customer accounts.
• Shopify markets - you can’t offer translations in the customer area in new customer accounts as you could before. It will just be the main store language ie. English. With Shopify Markets/International, the new customer accounts login is not support in the domain. For example, if the domain is (_domain for France in french language), the customer accounts domain would expected to be but it is actually going to be . Btw Shopify told me they are renaming Shopify markets to “International” so that’s why I was confused by what this meant.
• If your customer has a in your Shopify admin, then they already have an account. They can log in with the email address associated with their customer profile to view their orders and account information. When a customer enters their email address, they receive an email with a one-time, 6-digit code that they need to enter to log in. If someone logs in with an email address that’s not associated with an existing customer profile, then a new customer profile is created automatically.
#tech-talk - January 14, 2025 at 11:56 AM
Yes Checkout blocks has a gift message. custom block that you can put on the thank you page
#general-chat - January 14, 2025 at 11:39 AM
We worked with a subscription-first brand that started on Shopify subscriptions but the app suddenly stopped charging customers and Shopify support was dragging their feet. Shopify always puts their free apps on the backburner so personally I would not put my whole business success in the hands of an app that the developers don’t care about.
Then we helped them migrate to Loop subscriptions. It’s been great so far and they have been really accommodating to help us with what they wanted. For example the brand wanted a bit of a complicated flow to include free gifts on first subscription purchase.
We were one of Loop’s first agency partners 3 years ago and I can’t say enough about the team’s responsiveness and willingness to get things done.
I will admit that Loop is pricy but you pay for convenience if you expect later down the line to include subscription bundles and other more complicated things like that. I don’t think you’ll need to migrate away because of lack of features. I would say in terms of peace of mind and not having to pay for issues it’s worth it.
#meetups-events - November 12, 2024 at 11:57 AM
Anyone in Berlin? I’m here for the week. I run Plentiful Commerce, a Shopify design and dev studio.
#tech-talk - November 11, 2024 at 01:17 PM
Hi does anyone use a loyalty program on Shopify that ONLY tracks based on order spent, NOT by points?
I have a client that really doesn’t want to use a point model and only use it by order spend. The more you spend then the higher the tier and more benefits you’ll get. They have had a lot of trouble with all the usual loyalty players (Loyalty Lion, Yotpo, etc.) where you can track by order spend but when it comes to actually redeeming things it can only be recognized by points. They want to avoid points in any part of their loyalty flow.
#general-chat - November 07, 2024 at 09:34 PM
Hi @Ronak Patel we’re a small team at and available for some work. Happy to talk more ☺️
#general-chat - July 29, 2024 at 02:31 PM
Clients have used or which has this feature
#general-chat - July 29, 2024 at 02:27 PM
Hi @Simon Reznichky we have developers on our team that have experience with building Shopify apps. We’re currently building a private app integration to do automatic inventory updates from a channel partner. DM me if you’d like to talk. Our website is
#tech-talk - July 26, 2024 at 04:41 PM
Yes I would say 90% of the time customizing a theme is the best bet. I think the only exception is a crazy unique design or hard custom features that most themes don’t have like tons of product options for furniture or custom bundles, etc.
I’ve ran into way too many startup brands that got a custom theme done which was overkill and they are trapped into what was only built for them at the time since they don’t work with the dev anymore. Benefits of a established theme is that you also have a ton of new sections built in that you can utilize later on.
#everything-marketing - July 25, 2024 at 07:37 PM
Thanks Roger!
#tech-talk - July 23, 2024 at 07:58 PM
Presidio is good for something simple
#everything-marketing - July 23, 2024 at 07:57 PM
GA question: I have a client that has a parent org and then 3 separate Shopify stores that are completely different brands and websites. The main brand has a GA account and property but the other 2 don’t. Is it ok to create properties for the other sites under the main brand’s GA account or would that confuse data?
#everything-marketing - July 23, 2024 at 07:55 PM
This is also built into a lot of themes on their product page so it might just be a matter of copying over some code.
#general-chat - May 07, 2024 at 11:16 AM
If you want to block countries we’ve used for a client that had an issue with a Chinese IP copying their entire site. They only shipped within US so we just blocked everywhere else.
#everything-marketing - April 27, 2024 at 04:33 PM
Hi I have another Google tag manager question. As part of a site optimization project I went through their tags and deleted those that they were not using, such as some universal analytics properties and a duplicate ads account. Also removed it in the code.
But the “deleted” scripts are still loading somehow in the site. Google said the tags are in the trash and scheduled to be deleted in 30 days. But does that mean that until those 30 days they will still fire their respective scripts in the site? I’m looking to have them permanently deleted now as it’s actually making a difference in the speed.
#jobs-and-talent - April 23, 2024 at 05:29 PM
Looking for someone who can help with fixing a previously set up GA4 for a Shopify store. It’s not capturing properly at the moment. Also need services for paid social and google. It’s a luxury resortwear brand that launched in December. I work with them on web development for their store so I’ll put you in contact with the founders/ecom manager.
#everything-marketing - April 19, 2024 at 01:52 PM
thanks Zac for your help regardless 🙂 hopefully someone else can chime in
#everything-marketing - April 19, 2024 at 01:48 PM
there’s no custom GTM events in the code, so would I need to add custom events if I choose not to do the google sales channel?
#everything-marketing - April 19, 2024 at 01:29 PM
Shopify GTM vs google analytics question:
I have a store that has 2 GTM scripts in their code. I will remove one of them for sure but they also have google analytics connected in the Google & Youtube sales channel. Would this be considered duplicating analytics data? Should they only be using 1 GTM script that’s in the code and no google analytics, or vice versa?
#tech-talk - April 17, 2024 at 09:27 PM
Definitely no towards Nostra - it’s just a hype tool. A popular Shopify tech guy did a breakdown (unfortunately main tweet from Nostra is deleted, but you can get the gist)
General stuff:
1. Really curate your apps. It’s the biggest thing that slows down pages and developers don’t have much control over it apart from conditionally loading the scripts
2. Compress images as much as possible while keeping quality
3. If the issue is your homepage, try to not have a super long homepage. Or only show some sections on desktop vs mobile (requires coding)
#jobs-and-talent - April 16, 2024 at 10:39 PM
I’ve worked with a really capable and on top of it Ecom/Operations manager based in NYC on 2 brands in the clothing space. She’s worked with the founders directly as well as with me to coordinate the website builds of the new brands, as well as support them after launch. She is looking for more work and I would love to refer her to anyone looking for one. Please DM and I’ll connect you!
#tech-talk - April 14, 2024 at 01:07 PM
I talked to a guy a couple months that was offering an automatic QA software + manual QA service if needed. It seemed very useful, you can check it out
#general-chat - April 14, 2024 at 01:03 PM
But not on live stores as far as I know. Only in developer preview which historically takes 2-3 quarters to transition to public access.
#jobs-and-talent - April 11, 2024 at 05:02 PM
Hi @Alexander Knakkergaard we’ve partnered with marketing agencies before so I’m experienced with the process. I’m based in Germany so same time zone. Feel free to DM to discuss more 🙂
#tech-talk - April 03, 2024 at 11:44 AM
Shopify will depricate their product review app in June so now everything is paid. But Judgeme is usually recommended for low-cost
#jobs-and-talent - March 18, 2024 at 06:36 PM
Hi @Tor Gordon I run Plentiful Commerce a design and development studio. We don’t have wide offerings but if you’re interested in talking feel free to DM me.
#cx-retention - March 10, 2024 at 07:05 PM
Shopify also has self-serve returns if you’re on the new customer accounts
#paid-media - March 01, 2024 at 05:45 AM
Hi Courtney, I’d be interested!
#paid-media - March 01, 2024 at 05:44 AM
Hi Brad I run a Shopify design and development studio called Plentiful Commerce (). We’ve worked with a number of Shopify Plus stores to implement things on their roadmap as well as do regular maintenance tasks. Our goal is to be long-time trusted tech partners with our clients. Many of our clients have stuck with us for over 3+ years since we started!
#jobs-and-talent - February 23, 2024 at 09:12 AM
Maddie Lemay at Story studio is amazing! She’s the best copywriter I’ve ever worked with. We’re currently working together on a site revamp for a coffee company
#tech-talk - February 22, 2024 at 10:15 AM
Hi Ryan, I would also consider Shopify. I’ve talked to some older brands that were on WooCommerce and considered moving to Shopify. Their main concern was the stability of the platform and also making their business attractive if they were poised to sell in a couple years. Apparently buyer find Shopify ecommerce stores more appealing.
I think one of the main things that you should consider when ramping up ecommerce is stability and your broader vision for what you want your site to offer and if the platform can do that for you easily. The great thing about WooCommerce/WP is that it’s totally customizable and I would say sometimes more flexible than Shopify. However the big issue is that you’re in charge of hosting, scaling if you get a lot of traffic and just general confusing UX. That’s quite a headache if you’re also running a retail store.
#tech-talk - February 21, 2024 at 10:09 AM
We’ve had clients in the beauty industry use Prestige and Stiletto. Not sure about the pages - do you currently use a page builder or have a lot of page templates? Or are you referring to total web pages, including homepage, product, collection, etc?
#jobs-and-talent - February 21, 2024 at 10:04 AM
Hi @Harsh Bhat we’ve done dozens of theme upgrades for stores as well as worked with 7 fig beauty/skincare brands like , and .
Our website:
Specific projects:
1. Editors’ Pick - strategy and build out of subscriptions and loyalty program that required having custom flows using Shopify flow as well
2. Apoterra and SpaLife Beauty - implementation of new site design that incorporated better UX practices
The Apoterra and SpaLife Beauty project both had in-house designers but we also offer design services as of this year.