#ask-the-community

Thread

Koen van der List January 14, 2025 at 11:38 AM

Hi all, we have been noticing very high bounce rates (2-3%) on our klaviyo email campaigns in the last weeks. First i thought it had to do with inactive customers, but now also emails to active clients seem te be bouncing. Is anyone experiencing a similar trend?

We’ve discussed with our email marketeer, but he also doesn’t seem to get a good hold on this yet.

Tom Reid January 14, 2025 at 11:44 AM

We haven’t seen any increase in our Klaviyo account

Patrick Crowley January 14, 2025 at 12:01 PM

Are the bounces concentrated with any particular email domain (Gmail, Yahoo, etc.)?

Koen van der List January 14, 2025 at 12:13 PM

Nope

Patrick Crowley January 16, 2025 at 10:15 AM

Strange! Have you reached out to them about it? Have you had overly high unsubscribe rates recently?