Thread in #ask-the-community - Venice Founders

Fred - Out'n'About May 27, 2025 at 11:15 AM

Hi all, anyone have a good way of tracking value of returns and partial refunds in a given month? (Shopify)?

Gaia Tonanzi May 27, 2025 at 11:23 AM

We use the sales breakdown in Shopify!

Fred - Out'n'About May 27, 2025 at 11:42 AM

Problem for us is an order might be placed two months ago and cancelled this week (we do a lot of preorders)

Fred - Out'n'About May 27, 2025 at 11:43 AM

Would your report still work / mind showing me quickly what you pull?

Gaia Tonanzi May 27, 2025 at 11:57 AM

The report shows returns when they are processed - so say you sell a product in April and it gets returned in May it will account as a May return. I'm not sure if there's a way to track it linked to when the order was placed!

Fred - Out'n'About May 29, 2025 at 10:22 AM

Thanks for this