Jarrod Sanders

#marketing-cx-cs-retention - December 12, 2025 at 06:46 PM

I just started issuing store credit in Shopify for warranty & repair issues. Now instead of a return/exchange process we just give them store credit. So far the upsell rate when they come back has been amazing. This certainly turns my frown upside down.

#general-chat - November 25, 2025 at 08:05 PM

I am not on plus. Seems like they recognize this is a big problem and just enabled it for me.

#general-chat - November 22, 2025 at 11:08 PM

Thanks for the responses! After some more research I finally hit up Shopify support and they enabled bot protection for me and it looks like its working.

#general-chat - November 21, 2025 at 04:29 PM

Is anybody else getting hit with these scammers testing credit cards at checkout on Shopify? I have 1,000's of abandoned checkouts and get the pleasure of cleaning all of this up in Shopify and Klaviyo. A fine waste of a morning and got to install another app!

#marketing-seo-affiliates - November 07, 2025 at 08:08 PM

We’re launching on TikTok Shop this month. I’m not a big fan of sending product to nowhere (creators who don’t post) but as new brand with a disruptive take on a big category we have to test it out. I’ll keep you guys posted!

#general-chat - December 05, 2024 at 10:42 PM

Use a flat rate based on order weight. Ex: $10 for 1-2lbs, $15 3-10lbs, etc. You can set this up in Shopify shipping. And you need to add the correct weight in oz to product variants. I used Shipstation to give me the avg cost of shipment by weight and setup the rate schedule accordingly. Lots of other options like live rates but I found this to be the easiest.

#general-chat - November 01, 2024 at 11:06 AM

We’re a new brand with a disruptive take in a seasonal, saturated market (Sunglasses). Trying to decide whether to start Meta ads for BFCM/Holiday or wait until Spring. Jump in now and learn which creatives and ad copy work best for the upcoming season? Or will CPMs be too high for holiday? Thanks!

#podcast-limited-supply - September 29, 2023 at 01:25 PM

Thanks Filip! Lets say you are six months out & your product will not be ready for photo, video/organic posts & giveaways until a month before launch. You have a coming soon landing page with a giveaway for email signups & want to generate buzz to drive to traffic to the LP.

#podcast-limited-supply - September 28, 2023 at 03:37 PM

What are 3 ideas to build a solid brand audience with six months to launch without paid ads?