#general-chat

Thread

Jarrod Sanders November 21, 2025 at 04:29 PM

Is anybody else getting hit with these scammers testing credit cards at checkout on Shopify? I have 1,000's of abandoned checkouts and get the pleasure of cleaning all of this up in Shopify and Klaviyo. A fine waste of a morning and got to install another app!

Mike K November 21, 2025 at 04:48 PM

What address are they using?

Mike K November 21, 2025 at 04:48 PM

I had that issue and they all had the same address, it was some sort of bot

Evadney November 21, 2025 at 07:35 PM

I would recommend using Shopify Flow to automatically cancel any suspected fraud orders and auto-cancel any orders from anyone with the name "John Doe"

Jarrod Sanders November 22, 2025 at 11:08 PM

Thanks for the responses! After some more research I finally hit up Shopify support and they enabled bot protection for me and it looks like its working.

Jeremy Watson November 25, 2025 at 07:24 PM

@Jarrod Sanders : awesome! are you on Shopify plus, or were you able to get bot protection enabled on a non-plus store? we’re facing a similar issue 😬

Jarrod Sanders November 25, 2025 at 08:05 PM

I am not on plus. Seems like they recognize this is a big problem and just enabled it for me.