Nathan Snell

#everything-marketing - November 26, 2024 at 08:23 PM

<@U07UXLNTEMA> if you’re running Shopify plus, we don’t use discount codes. Particularly helpful if you want to avoid discount stacking. But it’s using functions only available to Shopify plus unfortunately.

For non-plus it does use discounts but we’ve optimized it pretty heavily to avoid gaming or glitches.

Happy to send over a short loom if it helpful or talk through what issues you ran into with other apps?

#everything-marketing - November 26, 2024 at 03:51 PM

Happy to get you setup with it @Julia Tunstall! Quite easy

#everything-marketing - November 26, 2024 at 02:15 PM

You bet! Happy to help.

#everything-marketing - November 26, 2024 at 01:06 PM

Yes. We do that within our product - gift with purchase. I’ll have Jay show you on our call in 20m

#everything-marketing - November 20, 2024 at 03:32 PM

Sorry <@U07UXLNTEMA> - I was saying the suggestion from Sambhav was probably the simplest path 🙂

#cx-retention - November 20, 2024 at 12:39 PM

I’d consider the timing of these offers as a way to preserve margin vs. just blanket on each order.

Two things we’ve seen brands do successfully here:
1. They have a segment that targets subscription churn or downsell. (We have segments for this in our platform)
2. They look at their repeat purchase data to see where the subs start to see a decline and target those specific points to lift the curve

#tech-talk - November 20, 2024 at 12:32 PM

@Jocelyn Dunkley depending on what they’re wanting to do there, we may be able to help at Raleon with the loyalty part of our platform.

We do support points, but because of our flexible rules and rewards, we have a number of brands that use orders more specifically to reward customers. They do that what we call purchase milestones.

For instance: they automatically grant a customer a free item with their second purchase after their first to help drive the second. Then another on 3rd, etc. No points involved.

Happy to walk you through it to see if it gets at what you need.

#everything-marketing - November 10, 2024 at 03:13 PM

@Sambhav Chadha suggestion is probably the simplest path. We’ve helped a few brands around this. Discount stacking can get super tricky. His B option might look weird to the shopper is the only downside there.

If you’re running Shopify plus, there’s a few other options available. But it will require an app.

#everything-marketing - July 29, 2024 at 12:45 PM

I'm not familiar with the product, but one common way I've seen this handled is through bundling. This can boost your AOV (helping you get to more profitable CAC) but also preserve the quality as the reason for the discount is because of bulk vs. just general discounting.

#everything-marketing - July 29, 2024 at 12:43 PM

With continued changes from google I'm not sure how much it will continue to matter, but generally top level domains generate better SEO because of the shared domain authority. This is why you often don't see folks with blog.domain.com but instead domain.com/blog

It let's them get more out of the SEO "juice" flowing to the domain.

#everything-marketing - July 29, 2024 at 12:42 PM

One thing I'd add is we've seen motion in a small way also help boost CRO even on something like a sticky cta

#tech-talk - July 11, 2024 at 02:11 PM

@Jeremy Watson If it's helpful, we'd be happy to help with part of that. As well as the "surprise and delight" side like a gift on 3rd purchase, etc. We've seen this quite successful with different customers of ours. Not sure if Seal supports that natively or not.

#tech-talk - July 05, 2024 at 02:10 PM

I am not familiar with Seal Subscriptions, but every one of our customers has been switching from Recharge. The priority tends to be:
• Skio
• Prive
• Stay
• Smartrr

#meetups-events - July 02, 2024 at 12:02 PM

@Aaron Alpeter I'd love to hear about that groups as well!

#meetups-events - July 02, 2024 at 12:02 PM

Hey @Nate D I'm not in Charlotte specifically, but happy to connect. I'm down Wilmington

#cx-retention - June 06, 2024 at 06:40 PM

I am biased, but our personalized loyalty platform 💪 (we also take a bit of a different approach)

Referrals, agree with Charles, social snowball is great.

#tech-talk - June 06, 2024 at 06:35 PM

Late to this, but we've had a few customers switch from Recharge to Skio. They all seem very happy with the switch.

We also found Skio much faster/easier to integrate with.