Alicia Gaba's Profile

Alicia Gaba

Recent Messages

#cx-retention - March 03, 2025 at 08:44 PM

<@U08DXQ9D5EC> I’m using Corso currently and have it integrated with my order tracking w/Malomo which is great and makes it really seamless. However, I’m running into some exchange limitations with them.

#limited-supply - March 03, 2025 at 08:43 PM

@Luke Yarnton Would love to test it too!

#cx-retention - February 24, 2025 at 09:18 PM

Hi everyone - I’m revisiting my shipping protection/warranty + returns platform. I’m a smaller brand so definitely have some price sensitivity. Currently the cost of my returns platform and warranties is covered by the shipping protection I bring in. Anyone loving what they’re currently on?

#logistics-operations - February 03, 2025 at 02:39 PM

Thank everyone… great news it was scanned and is now expected to arrive Weds 🙌

#logistics-operations - January 30, 2025 at 04:53 PM

<@U087JMS6328> OK so it’s not that it’s not going to get to UPS (this was my biggest fear), it’s just that it will take longer. That’s a relief although still frustrating,

#logistics-operations - January 30, 2025 at 03:48 PM

HELP… I’m a smaller brand and this is the first time we’ve run up against Lunar New year shipping concerns (launched last Feb). We were provided UPS tracking info on 1/21 but UPS still doesn’t have possession of the shipments and it’s never taken this long. We ship by air and they typically have possession within a few days. Is it possible this will not ship out of China? I’m out of stock on our biggest seller and this shipment is a massive restock. Of course the manufacturer hasn’t been responsive when asked for local shipping information since they are shut down.

#everything-marketing - April 11, 2024 at 02:21 PM

Thanks @Luke Yarnton and @Sambhav Chadha I’ll follow up with more Qs 😉

#everything-marketing - April 10, 2024 at 05:01 PM

Has anyone implemented an affiliate strategy that uses gamification and will to share tips?

#everything-marketing - March 28, 2024 at 11:38 AM

Thanks!

#everything-marketing - March 27, 2024 at 04:06 PM

Interested in feedback on ambassador programs vs influencer. Also, any recommended tools if we go the ambassador route?

#general-chat - March 05, 2024 at 04:26 PM

Check out Corso! They have a very interesting pricing model too where the green shipping insurance can offset a lot of costs

#cx-retention - March 05, 2024 at 01:57 PM

Thanks @Daniel Orellana this is a smaller retailer so I was able to find some language and prevent it.

#cx-retention - March 03, 2024 at 10:59 PM

Has anyone entered retail and be willing to share legal language they used to prevent 3rd party resale of their items in the agreement?

#general-chat - March 03, 2024 at 10:56 PM

Looking for folks who have used Shopify Collective for apparel/etc outside of their core bread & butter. What kind of margin is normal here? I have someone who pitched me a 30/70 split (I keep 30).

#everything-marketing - February 23, 2024 at 01:08 PM

Thanks! My margins aren’t big enough for that high of a % but good to know how others are structured! I’m leaning more towards ~5%.

#everything-marketing - February 22, 2024 at 05:05 PM

Are you ladies doing promo codes and % kickbacks? would love to know how you’re structuring the affiliate program!

#tech-talk - February 01, 2024 at 04:14 PM

I’m not there yet, but I’ll be going with Rebuy. They’re all algorithm based and have a great team. You can put their recommendations anywhere - product carousel, checkout and branded tracking pages.

#limited-supply - October 02, 2023 at 07:58 PM

following!

#perks - September 26, 2023 at 03:04 PM

Love this! Contest ends 10/2 and prizes are big 🙌

#announcements - August 24, 2023 at 03:48 PM

Thanks @E! This is a game-changer!

#tech-talk - August 23, 2023 at 01:07 AM

Thanks! Just sent you a DM @Kent Wilson

#tech-talk - August 22, 2023 at 03:48 PM

Hoping to connect with a few founders! Looking to take my first Shopify brand (youth sports brand) live by EOY and would appreciate some advice on bootstrapping it and what tech is crucial vs nice-to-have. TY 🙏