#cx-retention

Thread

Ollie Aplin July 04, 2024 at 02:39 PM

Gorgias VS ????????

Gorgias is getting crazy expensive and Zendesk is a bloated beast. What’s the next best alternative to Gorgias? What’s everyone using?! Thanks!

Shin Takeda July 04, 2024 at 04:26 PM

I’m looking for any alternatives, but it depends on your use case.

This article has a clear conflict of interests but it’s a good starting spot.

Deb Mukherjee July 04, 2024 at 07:37 PM

Reamaze and Richpanel are a couple of decent alternatives

Sean Reyes July 06, 2024 at 01:43 PM

@Ollie Aplin thank you! i was thinking the same thing and was wondering if i was missing something.

This is just another example of tech that comes out 3-5 years later has all the same features as incumbents, but less expensive, and more value. Getting a richpanel demo on Monday

Ollie Aplin July 10, 2024 at 02:48 PM

Hi @Ashley Miyasaki - thanks, we’re a non-Shopify Plus store (just standard Shopify) do you have a link to your product? Thanks

Ashley Miyasaki July 10, 2024 at 06:38 PM

Dming you @Ollie Aplin 🙂