#paid-media

Thread

Bruna Alves March 10, 2025 at 12:47 PM

We are having problems to get 2 Merchant Center accounts active for a client. Both keep getting rejected for “misrepresentation”, and Google hasn’t been much help. The accounts are for 2 businesses that have trademark rights to distribute products in the UK/Europe from 2 American brands. We’ve verified with Google that this isn’t a trademark issue. Setting up a Google my Business account is also challenging because they don’t have a physical location, only an order processing center.

Have any of you had this issue before?

Anubhav Narula March 11, 2025 at 09:18 AM

Hey Bruna,

have you tried asking this in Google Community Forum. I see that people are very active there and also their Reddit forum

Anubhav Narula March 11, 2025 at 09:18 AM

Sorry I don’t know the answer to your question but I have seen these questions over there

Bruna Alves March 11, 2025 at 02:47 PM

We have looked everywhere, not sure the account manager tried the community. I will tell him. thank you Anu!!!