#paid-media
Thread

Ryan Hartman
June 07, 2024 at 05:40 PM
Looking for some help with an issue on Meta - we serve all of our ads using 2 handles (our own and our partners). However have seen (in the wiild on IG feed) that the ads only serve with 1 handle. We turned off all Advantage+ creative features on both ad and account level, also turned off info labels, but issue persists. Anything else that could be causing this? Or is this just some bug?

Kanish Jain
June 08, 2024 at 02:11 AM
Are you using the collaborative ads feature? Or using the partner's page access to run ads?