#general-chat
Thread
Not sure where to put this:
We have had a website appear to have scrapped our website and imitate our brand. All the same images, products etc.
The brand name is different, but its clearly a scam. Both our site and the scam site are hosted on Shopify, so we have reached out to them.
Has anyone had this happen to them, as I would really appreciate any feedback on the steps to resolve this ASAP.
Did you file DMCA?
This is the first step.
Yes, its been filed. This is their latest response.
I completely understand your frustration regarding the store’s actions, including using your photo. Please rest assured that we are taking immediate steps to contact the store owner. To set proper expectations, we must follow the standard procedures for such matters. However, we are committed to holding the store accountable for their actions. We will keep you updated with any progress of our investigation.