#general-chat

No, it will not create any issue, but it depends on your audience, some people prefer username password, as they might have saved passwords in to their password managers or faceID, or if you are currently using apps for 3party signup/signin(google or facebook), customer will not be able use that as well.

Will this cause any issues with Shop Pay?

Hi @Adison Clark I did an customer account investigation for a client in September where I did a deep dive into each requirement/change Shopify mentioned here and double checked with Shopify Plus support.

For your last question about Shop Pay: Shop Pay is not impacted with the new customer accounts. People can login onto the site with their Shop account and they can do all normal functions.

Here’s basically what I sent to that client about considerations. I hope it helps!:

• You can connect a third-party domain to Shopify for your new customer accounts page. so it’s like account.yourdomain.com By default it is a shopify.com/(some_id)
• You won’t be able to customize any design in the customer account area apart from the default checkout branding. here’s a short video about what it looks like for one of our clients.
• Apps or liquid customizations added to your theme’s customer account pages won’t apply to new customer accounts. Your customers will lose access to those customizations.
• All links to classic customer accounts will redirect to new customer accounts.
• New customer accounts aren’t compatible with pixels.
◦ What Shopify refers to as “pixels” is just for those who have not yet upgraded to Checkout extensibility. So if you haven’t upgraded everything yet those pixels that maybe get some customer information will not work with new customer accounts.
• Workflow triggers or automations based on classic customer accounts aren’t supported in new customer accounts.
◦ Shopify flow triggers (like customer created) will not work with new customer accounts.
• Shopify markets - you can’t offer translations in the customer area in new customer accounts as you could before. It will just be the main store language ie. English. With Shopify Markets/International, the new customer accounts login is not support in the domain. For example, if the domain is domain.com/fr-fr (_domain for France in french language), the customer accounts domain would expected to be domain.com/fr-fr/account but it is actually going to be /account. Btw Shopify told me they are renaming Shopify markets to “International” so that’s why I was confused by what this meant.
• If your customer has a customer profile in your Shopify admin, then they already have an account. They can log in with the email address associated with their customer profile to view their orders and account information. When a customer enters their email address, they receive an email with a one-time, 6-digit code that they need to enter to log in. If someone logs in with an email address that’s not associated with an existing customer profile, then a new customer profile is created automatically.

you’re awesome @Jocelyn Dunkley

pinging @Adison Clark - in case you missed it.